Terms of Service

Last Updated: June 2026

Welcome to WillowBayLiving. These Terms of Service ("Terms") govern your access to and use of our website located at willowbayliving.store and any related services provided by WillowBayLiving.

By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our website.

1. General Conditions

By using this website, you confirm that:

• You are at least 18 years old or have permission from a parent or legal guardian.

• All information provided by you is accurate and current.

• You will use our website only for lawful purposes.

• You will not misuse, disrupt, or interfere with the operation of the website.

We reserve the right to refuse service, terminate accounts, or cancel orders if we believe these Terms have been violated.

2. Products & Availability

We strive to display product descriptions, images, and specifications as accurately as possible.

However:

• Product colors may vary due to monitor settings and device displays.

• Handmade, natural, or artisanal items may contain slight variations.

• Product availability may change without notice.

• We reserve the right to discontinue products at any time.

We do not guarantee that product descriptions or other content on the website are completely error-free.

3. Orders & Acceptance

When you place an order, you are submitting an offer to purchase.

We reserve the right to:

• Accept or decline any order.

• Limit quantities purchased.

• Cancel orders suspected of fraud or unauthorized activity.

• Correct pricing, inventory, or product listing errors.

An order is considered accepted only after payment has been successfully processed and a confirmation email has been sent.

4. Pricing

All prices displayed on the website are listed in the applicable store currency.

Prices may change without prior notice.

Unless otherwise stated, prices do not include:

• Shipping charges

• Import duties

• Customs fees

• Local taxes imposed by your country or region

Customers are responsible for any applicable import duties, customs fees, or taxes required by local authorities.

5. Payment

We accept secure payment methods available at checkout.

By submitting payment information, you represent that:

• You are authorized to use the selected payment method.

• The information provided is accurate.

• Sufficient funds are available to complete the transaction.

We reserve the right to cancel any order if payment authorization fails.

6. Shipping & Delivery

Estimated delivery times are provided for reference only.

Actual delivery times may vary due to:

• Shipping carrier delays

• Customs inspections

• Severe weather

• Public holidays

• Other circumstances beyond our control

WillowBayLiving is not responsible for delays caused by third-party shipping carriers.

For additional information, please review our Shipping Policy.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers should review that policy before making a purchase.

If there is a conflict between these Terms and the Return & Refund Policy, the Return & Refund Policy will prevail regarding returns and refunds.

8. Intellectual Property

All content on this website, including but not limited to:

• Logos

• Product photography

• Graphics

• Text

• Product descriptions

• Website design

• Branding materials

is the property of WillowBayLiving and is protected by applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

9. User Conduct

You agree not to:

• Violate any applicable law or regulation

• Upload malicious software or harmful code

• Attempt unauthorized access to our systems

• Use automated tools to scrape website content

• Impersonate another person or entity

• Engage in fraudulent activity

Violation of these provisions may result in suspension or termination of access.

10. Third-Party Services

Our website may contain links to third-party websites, applications, or services.

We are not responsible for:

• Third-party content

• Third-party policies

• Third-party security practices

• Transactions conducted outside our website

Users access third-party websites at their own risk.

11. Disclaimer

All products, services, and website content are provided on an "as available" and "as is" basis.

To the maximum extent permitted by law, WillowBayLiving makes no warranties, express or implied, regarding:

• Website availability

• Product suitability

• Continuous operation

• Accuracy of content

We do not guarantee that the website will always be error-free or uninterrupted.

12. Limitation of Liability

To the fullest extent permitted by applicable law, WillowBayLiving shall not be liable for:

• Indirect damages

• Consequential damages

• Lost profits

• Lost data

• Business interruption

• Delays caused by third parties

Our total liability arising from any claim shall not exceed the amount paid for the product giving rise to the claim.

13. Privacy

Your use of our website is also governed by our Privacy Policy.

By using the website, you consent to the collection and use of information as described in that policy.

14. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated versions will be posted on this page with a revised effective date.

Continued use of the website after changes become effective constitutes acceptance of those changes.

15. Governing Law

These Terms shall be governed and interpreted in accordance with applicable laws without regard to conflict of law principles.

Any disputes arising from these Terms or use of the website shall be resolved through the appropriate legal channels available under applicable law.

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

WillowBayLiving

Website: https://willowbayliving.store

Email: sales@willowbayliving.store

Customer Support: sales@willowbayliving.store

We appreciate your trust and thank you for shopping with WillowBayLiving.